Magelia WebStore

  • Summary

Concepts and Terminologies of Yourcegid Retail WebStore

Definitions

  • Brands: In the management console, users can define product brands and associate a logo (an image) with these brands. A brand is simply defined by a name (non-localized) and a logo (image). The brands established in the management console will then be available in the product settings screen and will be able to be associated with a product during the product’s creation. Users can thus easily group product display by brand name on their sites. Brands are defined at the vendor level, which enables several stores belonging to a single vendor to share brands.
  • Bundle: A bundle is a collection of products that must be sold together as a package. Bundles contain a certain number of features which enable visually creating a specific product file (localized descriptions, images, etc.). Bundles in particular are defined as having a single price that is independent from the individual prices of the products that make up the bundle. Note: the stock of a bundle is defined in terms of the bundle as a whole and not in terms of each individual product in the bundle.
  • Carriers: Carriers are the businesses that are in charge of delivering the merchandise from the warehouse to the final customer’s delivery address. Carriers can, for example, be created to designate businesses like DHL, FedEx, UPS, etc. Yourcegid Retail WebStore allows you to easily define carriers and assign them a name and a logo. When delivery fees are created, these fees will reflect the choice of carrier.
  • Catalog: A catalog corresponds to a grouping of products sold on an e-commerce website. Catalogs share common parameters such as start and end dates, rules for calculating taxes, the currencies in which products can be sold, and shipping zones. For example, you can create different catalogs for winter and summer catalog, or separate catalogs to target consumers (B2C) and professionals (B2B). Product prices are created per catalog are defined by catalog, which allows applying different prices for the same product in different catalogs. The rules for calculating taxes in regards to prices are also defined in each catalog, which allows the prices to be displayed including or not including taxes. A catalog can also be associated with specific shipping zones, in order to restrict the sale of products in the catalog to only certain specified areas.
  • Category: Categories allow for further organizing products inside of a catalog. Categories are hierarchical and Yourcegid Retail WebStore allows vendors to define sections, subsections, and subsections of subsections, etc. The same product can be placed in several categories of a given catalog.
  • Currencies: Currencies are monetary units used on a vendor’s website. These currencies are identified by a name (which can be translated) and a symbol (e.g. $, €, or CAD for Canadian Dollars). Currencies are defined at the global level, which enables all vendors and shops on the same Yourcegid Retail WebStore server to use these currencies. You can select, however, for any given shop which currencies are accepted by their website. This makes it possible to create prices for each product in the different currencies accepted by the vendor.
  • Currency Conversion: WebStore software does not manage the conversion between currencies. Magelia considers that most sellers define the price of their products in a set way for a given period of time, and that we at Magelia would not know how to conduct a currency conversion (i.e. knowledge of current exchange rates, rounding, etc.). However, it is possible to extend the Yourcegid Retail WebStore software to make it possible to conduct a currency conversion.
  • Customer segment: A Customer segment is a grouping of customers to whom you want to give advantages, such as exclusive promotions, for example.
  • Default Preferences for tax and shipping: Upon landing on a website, a customer generally chooses a country of delivery but it is not always easy to know where the shopper wants to have goods delivered., if several tax zones or shipping zones exist within a country, you can indicate in Yourcegid Retail WebStore which tax zone and shipping zone to use as the default preference for each country, if no additional information is available.
  • Differential Pricing Policy by Catalog: The same product can have two different prices for two different catalogs. This is useful for preparing a catalog in advance and for indicating the prices that will be used when the catalog is available online.
  • Minimum Stock: The minimum stock is important because when inventory of a product falls below the minimum stock, it can no longer be sold. A minimum stock of 0 allows the vendor to sell all the products in stock, whereas a minimum stock of 5 does not allow the sale of the last 5 available products in stock. Beware! It is possible to classify a minimum stock as negative in order to allow pre-orders of products that will soon be available.
  • Price = 0: The price of a product must be greater than or equal to zero, and it can never be a negative. WebStore manages the absence of a price differently from a price equal to zero: if the price of a product is equal to zero, then this product would simply be considered as free by the Yourcegid Retail WebStore.
  • Price definition: The price of a product can be defined in all the currencies that are available in the catalog.
  • Price: The price of a product or of a variant depends on the catalog to which the product or variant is assigned.
  • Prices Including and Not Including Taxes: Vendors can select whether prices displayed on products include taxes or not. This is not managed at the level of the product but at that of the catalog. All prices in the same catalog will thus be listed as either taxes included or taxes not included. So for example, if a catalog is defined as taxes excluded, the defined price for a product in this catalog will not include taxes.
  • Product Attributes: Yourcegid Retail WebStore allows users to define the attributes of a product. Defining product attributes enable users to filter products by attribute and find more easily what they are looking for. It will also simplify creating product comparison pages, etc. Product attributes are useful for defining clothing size, shirt color, volume of a perfume, memory capacity of an mp3 player, etc.
  • Product Nature: A product is defined in WebStore in terms of its nature. Yourcegid Retail WebStore handles three product natures: standard products, product with variants (for example, a shirt available in different sizes) and bundles (a package of several products sold together such as a computer and a monitor). The nature of a product in the Yourcegid Retail WebStore software serves to distinguish the applicable business rules during the product definition process. For example, a standard product would have only one SKU whereas a product with variants would have many, because each variant has its own SKU.
  • Product Type: A product type enables vendors to group together attributes that define similar products, to indicate the product family, and to define rules about how products are managed in stock. For example, an mp3 player product type could be defined as a product with variants (its product nature), and include attributes like memory capacity (16 GB, 32GB, etc.) and color. When a product type is created, vendors also indicate how product stock is managed, making inventory management much easier. The Yourcegid Retail WebStore software lets you differentiate between “classic” products that are managed in the inventory, classic products that are not managed in the inventory (like samples), virtual products that are not managed in the inventory (like a download), and virtual products that are managed in the inventory.
  • Real Stock: Real stock corresponds to the available merchandise that is actually in the warehouse. This stock is available so that the seller can manually manage the inventory. Sales do not affect the real stock level. Real stock is defined per seller and per warehouse.
  • Reordering Level (Formerly Maximum Stock): This is a simple piece of information that enables the seller to make a list of products that are below the inventory level and the reorder level. This is an information-only data that does not affect the virtual or real stock. The reordering level is determined by seller and by warehouse.
  • Seller or Vendor: A “seller” or “vendor” is a business or enterprise that conducts online sales (e-commerce). Vendors are able to create and launch several on-line stores and manage them all from a single WebStore server. All vendors on an identical Yourcegid Retail WebStore technical platform must share the same data such as country, language and currency.
  • Shipping Fees: Shipping charges correspond to price ranges defined for a carrier, the merchandise warehouse of departure, and the shipping zone. The shipping charges themselves can be subject to taxes and are therefore assigned to a tax category. It is possible to define the shipping charges based on the order amount, the product quantity, or the product weight. A description of these shipping charges can be defined in different languages.
  • Shipping Zones: A shipping zone corresponds to a geographical area for which one or several modes of transportation will be proposed and for which shipping fees must be calculated. A shipping zone can correspond to a region smaller than a state, to a state or several states, to a country, or to a region larger than a country. WebStore is designed so that the delivery zones of your carriers can be easily configured. For example, it is easy to determine a “UPS zone 11” that corresponds to South Korea + Singapore + Thailand, and Turkey.
  • SKU (Stock-Keeping Unit): This is a code or number reference for identifying a specific product. The SKU can correspond to an EAN code or a code set by the seller or vendor. No two products in WebStore can have the same SKU. The seller or vendor must organize his classification so that each SKU is unique.
  • Standard Product: A standard product corresponds to a product that is not available in different sizes, colors, etc. A standard product has only one SKU and may have attributes.
  • Store/Shop: A store or shop corresponds to an e-commerce website; all stores belonging to the same vendor must share the same global data.
  • Suppliers: From the management console, it is possible to define suppliers and assign a logo. A supplier is simply defined by a name (non-localized). When creating products, you can assign a supplier to the product. The suppliers list is defined by the vendor, which enables several stores belonging to a single vendor to share suppliers.
  • Tax Category: A tax category is associated with a tax type and corresponds to a product category where all the same tax calculation rules apply. Tax categories permit, for example, to determine products in Europe that are subject to the VAT standard rate or the VAT reduced rate, etc. You can also determine tax categories according to merchandise classifications, commodity codes, etc. Tax categories are easy to assign to products and enable Yourcegid Retail WebStore to automatically calculate the taxes that apply to a certain product. Various tax categories can be assigned to a product in order to apply different taxes to the same product.
  • Tax Rate: A tax rate is defined for merchandise of a category of given tax, from the departure tax zone (corresponding to the warehouse) and expedited towards a destination tax zone. This allows, for example, to easily defining that merchandise sent from California to Illinois, whose tax category is “Sales Tax” / standard product, would be subject to a tax of x%.
  • Tax Zones: Tax zones determine where to apply taxes. A tax zone can be smaller than a country or state. This simplifies applying taxes to regions that have tax exceptions. For example, in the Yourcegid Retail WebStore, it is easy to define a tax zone that corresponds to Spain and leaves surrounding territories (like the Canary Islands) excluded because they do not fall under the same tax regulations as the rest of the country.
  • Tax type: A tax type is determined by an identifier and name. This enables the creation of taxes like the VAT in Europe and the sales and shipping tax in the United States. Beware! Tax types are determined in terms of the global platform and are therefore available for all sellers and all stores hosted on the same WebStore server.
  • Variant Product or Product with variants: A product with variants is a product that is offered in different variations. A good example is a perfume that would be available in different bottle sizes (.25FL OZ, 1 FL OZ, etc.). A product with variants does not have its own SKU because it is managed in terms of its varieties. Therefore, it would contain several SKUs and not only one unique SKU.
  • Variant: A variant is a specific variation of a product. So an mp3 player offered in blue and in red consists of two variants (the colors) of the same product (the mp3 player). When a customer orders this product, he/she will choose from the possible variants in order to select the specific one that he/she wants to purchase. The product variant (the blue mp3 player for example) will have a SKU, a price and usually a stock.
  • Virtual Stock: Virtual stock corresponds to the available stock on sale on a website. This is defined by product and by warehouse. The website relies on virtual stock and minimum stock to tell if a product is available or not for a customer. The website calculates the available stock for any given customer and takes into account the products that are already in the shopping carts of other customers. This system also takes into account whether the virtual stock is available in a warehouse serving the customer’s shipping zone. If product “A” is only available in a warehouse that is located in the United States, but the vendor only sells to Europe from the European warehouse, then a customer in Germany cannot place an order for product “A”. To determine if a warehouse serves a shipping zone, the system utilizes the definition of shipping costs (which are defined in terms of the origin and destination of merchandise). If no shipping rate is defined for delivery in Germany from the United States, then the products in a U.S. warehouse cannot be sold in Germany. Virtual stock is determined per seller and per warehouse.
  • Warehouses and Physical Stores: Warehouses designate storage areas for merchandise. What we call warehouses in WebStore can also correspond to physical stores. This enables, for example, a chain of stores to classify each store as a warehouse and identify the stock of each product that exists in each store. Every warehouse is assigned to a tax zone. This is mandatory because certain sellers in European countries can choose to apply origin-based taxes. Warehouses are identified in terms of the seller and are therefore shared among the different stores of the same vendor. During the order process, the calculation of the minimum stock is determined by accumulating the minimum stocks of the same product that is present in each warehouse. The minimum stock is determined per seller and per warehouse.
  • Sales Channel: A sales channel refers to the way the sale is made. For your company, you can define several sales channels corresponding to online internet sales, in-store sales, sales by phone, etc. This information can be used to classify orders via sales channel.